MONEY BACK GUARANTEE
Online shopping sometimes means you don’t get exactly what you had in mind. Even if your purchase is not defective, if you’re not happy just return it within 7 days of from the date on your bill, and we’ll issue you the full value of your product in store credit to spend on anything else in our shop.
Terms & Conditions
- The refund will be in the form of store credit, which you may use to purchase anything at CatchMe.lk.
- If the product is not defective, it must be unopened and in perfect re-saleable condition.
- Delivery fees are not included in the refund, and the item must be returned at your own cost.
- An RA number is required before the refund will be issued, do not send the item back to us before you have received your RA number from customer service.
- Certain products cannot be returned due to hygienic reasons, such as trimmers, underwears, earrings, swimwears and other personal hygiene items.